Terms & Conditions

Welcome to Broadcast Bro’s. By accessing or purchasing from our website, you agree to the following Terms & Conditions.

Broadcast Bro’s (Pty) Ltd is a South African company supplying professional broadcast, production, streaming, lighting, audio, video, and technical equipment and services.

These Terms & Conditions govern the use of our website, online store, quotations, orders, and related services.

Company Information

  • Company Name: Broadcast Bro’s (Pty) Ltd
  • Country: South Africa
  • Email: info@broadcastbros.co.za
  • Website: www.broadcastbros.co.za

Product Information

We strive to ensure all product descriptions, images, specifications, pricing, and availability are accurate.

However:

  • Specifications may change without notice from manufacturers
  • Product images may differ slightly from actual products
  • Colours may vary depending on screen settings
  • Certain products may require additional accessories or compatibility requirements

Broadcast Bro’s reserves the right to correct pricing errors, incorrect information, or supplier-related discrepancies at any time.

Pricing & Availability

All prices are displayed in South African Rand (ZAR)

  • Prices include VAT unless stated otherwise
  • Pricing may change without notice due to exchange rate fluctuations or supplier pricing adjustments
  • Products remain subject to supplier stock availability
  • An order is only confirmed once payment has been received and processed.

Broadcast Bro’s reserves the right to cancel or decline orders where:

  • Pricing errors occurred
  • Stock is unavailable
  • Fraudulent activity is suspected
  • Supplier pricing changes significantly before fulfilment

Should this occur, customers will receive a full refund where applicable.

Payment Terms

We accept secure online payments through approved payment gateways and EFT transfers.

Orders may only be processed once payment has cleared.

Ownership of all goods remains with Broadcast Bro’s (Pty) Ltd until payment has been received in full.

Professional Equipment Disclaimer

Many products sold by Broadcast Bro’s are intended for professional or commercial use.

Customers are responsible for:

  • Ensuring compatibility with existing systems
  • Verifying software and hardware requirements
  • Confirming technical suitability before purchase

Broadcast Bro’s cannot be held liable for incompatibility issues resulting from incorrect customer specifications or unsupported system configurations.

Imports & Special Orders

Certain products may be:

  • Imported on request
  • Special-order items
  • Procured directly from international suppliers

These products:

  • May have extended lead times
  • May be non-cancellable once ordered
  • May carry manufacturer-specific warranty limitations
  • Customers will be informed where applicable.

Website Use

You agree not to:

  • Misuse the website
  • Attempt unauthorized access
  • Upload malicious software or harmful code
  • Copy or reproduce website content without written permission

All website content, branding, logos, graphics, and product content remain the intellectual property of Broadcast Bro’s or respective manufacturers.

Limitation of Liability

Broadcast Bro’s shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business interruption
  • Delays caused by suppliers, customs, shipping agents, load shedding, courier networks, or force majeure events
  • Products are used entirely at the purchaser’s own risk.

Nothing in these Terms limits rights provided under South African consumer protection legislation.

Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Broadcast Bro’s supports manufacturer warranties where applicable. Warranty periods vary by manufacturer and product category.

Warranty Exclusions

Warranties do not cover:

  • Physical damage
  • Water damage
  • Electrical surges
  • Incorrect installation
  • Unauthorized modifications
  • Normal wear and tear
  • Negligence or misuse

Professional Installation

Certain products should only be installed by qualified professionals. Improper installation may void manufacturer warranties.

Parallel Imports

Certain products may be sourced internationally. Where applicable:

  • Warranty support may be provided directly through Broadcast Bro’s
  • Local distributors may not support parallel-imported products

Customers will be informed where relevant.